MINIMUM ORDER VALUE £60.00

Orders below £60.00 will incur a £10.00 handling fee!

WE ADVISE ORDERING FLOWERS TO ARRIVE AT LEAST 2 DAYS BEFORE REQUIRED

This will give the flowers time to condition/develop correctly and allow for any unlikely delivery issues.

FAQ's

Below you’ll find some of our most frequently asked questions.  If there’s something you’d like to know which isn’t answered here, please don’t hesitate to contact us and we’ll do our best to answer any question you may have.  


Do I need an account to order?

No, you can checkout as a guest if you wish, but registering with us will be more convenient for future orders and you will receive all the latest special offers too.


Do I need to be a florist or a business to order?

No, everyone is welcome to order from Wholesale Flowers Direct.


How do I order?

We have a dedicated 'How To Order' page and guide.


When can I order and when will the flowers arrive?

If you are ordering for an event we recommend that you place your order in time, to be delivered  2-3 days in advance of your event date, ensuring that the flowers have time to develop and condition.

  • Wednesday Delivery:   Your order has to be placed before  - Sunday 23:00
  • Thursday Delivery:  Your order has to be placed before  - Monday 23:00
  • Friday Delivery:  Your order has to be placed before  - Tuesday 23:00
  • Saturday Delivery:  Your order has to be placed before  - Wednesday 23:00


Can I order for a future date?

Future Dates

The price and availability of our wholesale flowers reflect the current flower auction value and seasonal availability,  so, unfortunately, we are unable to take orders for advance dates. We have 4 set delivery days each week (shown below) and recommend that you order nearer time.

Weddings & Events 

If you are ordering for an event we recommend that you place your order in time, to be delivered  2-3 days in advance of your event date, ensuring that the flowers have time to develop and condition.


Which payment methods do you accept?

We accept payments by all major credit and debit cards via PayPal.  Please note: you do not need to have a PayPal account in order to make a payment via PayPal.  


Can I cancel or amend my order?

Unfortunately, once your order has been confirmed it is not possible to cancel or amend it as our buyers will instantly receive instructions to purchase flowers. However, you can add extra items by creating another order before the cut off time though.


Can I return my order?

Due to the perishable nature of flowers, we are unable to accept returns.  


Can I send flowers?

Yes, you can send flowers by specifying the delivery address.  Please note: they will be sent as a wholesale flower delivery and will not be arranged or accompanied by a personal message.


How are the flowers packaged?

All wholesale flowers, foliage and floral supplies are professionally packed in sturdy wholesale flower boxes. Flowers that require water in transit are packed with specially designed aqua packs attached to the stems.


How should I care for the flowers?

To maximise the life of your flowers, please follow our care instructions: Ensure you have a clean vase, as any bacteria will shorten the life of your flowers. Fill the vase to approximately ¾ full with fresh cold water. Carefully remove the packaging and remove any leaves that will fall below the water line in the vase. Leaves decay much faster under water and decaying leaves create bacteria which will then shorten the life of your flowers. Cut at least 1 inch off each stem with a clean, sharp knife or scissors. The cut should be a clean cut and angled I order to increase the amount of water uptake by the stem. Repeat this every couple of days in order to ensure flowers remain hydrated and prolong their life. Ensure you keep the water topped up and change it every 2-3 days and when/if the water becomes cloudy or discoloured. Avoid placing cut flowers next to fruit as they produce ethylene gas that can shorten the life span of flowers! Keep flowers away from direct sunlight, heating and draughts. When a flower begins to wilt, remove it from the arrangement.  


What are your delivery options?

Please see our delivery information page for answers to all your delivery questions.  


I've encountered a technical problem with your website - who should I inform?

If you encounter any problems please email us at hello@wholesaleflowersdirect.uk, informing us of the problem you have encountered and we will endeavour to get it resolved asap.

 

Are my details secure when ordering online?

Yes, we protect your data using the latest Secure Server Technology (SSL). You will know when the web page you are using is secure as the letters ‘https’ will replace ‘http’ in the browser address window, and a padlock will appear either next to your browser address window or at the bottom of your browser window.